THE CRANLEY HOTEL, London – Your ideal downtown stay
Hotel Overview
The Cranley Hotel - Boutique hotel with afternoon tea near Gloucester Road Station
The Cranley Hotel is a small luxury boutique hotel located in a quiet tree-lined street in Kensington and Chelsea. The property features a classic Georgian townhouse design with rooms colored in a regency palette. Guests have access to free Wi-Fi throughout the hotel. The on-site restaurant, Banu, serves Persian cuisine, including Zereshk Polo Ba Morgh, and offers a classic afternoon tea with finger sandwiches, scones, and homemade pastries. The hotel is a short walk from Gloucester Road and South Kensington tube stations, providing direct access to Heathrow Airport in 40 minutes. Nearby attractions include the Victoria and Albert Museum, Hyde Park, and Kensington Palace.
Additional perks of the hotel
24-hour reception with attentive staff
Lobby bar for drinks and relaxation
English breakfast served in-room, lobby, or terrace
Safety features include carbon monoxide detectors, fire extinguishers, and a security system
Concierge service for local recommendations
Baggage storage available
Rooms
The hotel offers 39 rooms blending original Georgian features with modern amenities. Classic Single Rooms include a double bed and walk-in shower. Superior Double Rooms feature queen-sized half-tester canopied beds and full bathrooms. Executive Double Rooms offer king-sized or twin beds, with some providing outdoor space or London views. The Penthouse Suite includes a king-size bed, a private terrace with views of the London Eye and The Shard, and a living area with a Georgian writing desk. Four Poster King Rooms have handmade Beaudesert four-poster beds and Frette linen. All rooms include flat-screen TVs, free high-speed internet, and en-suite limestone bathrooms.
Other conveniences
Air conditioning in all rooms
Robes and hair dryers provided
Safety deposit boxes for valuables
Mini-bar available in select rooms
Ironing sets upon request
Satellite TV channels
Antique mahogany writing desks in select rooms
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- Non-smoking property
- Free Wi-Fi
- 24-hour reception
- No pets allowed
- Wheelchair access
- Security
- Children are welcome
- Luggage storage
- Lift
Services
- Room service
- Laundry
- Dry cleaning
Dining
- Continental breakfast
- Restaurant
- Bar/ Lounge area
- Espresso machine
Business
- Meeting/ Banquet facilities
Children
- Cots
Room features
- Wi-Fi in rooms
- In-room air conditioning
- Heating
- In-room safe
- Ironing facilities
Bathroom
- Hair dryer
Media
- Cable/ Satellite television
- Telephone
Hotel Location
Guest Reviews & Ratings
The hotel is a mixed bag with some positives and negatives. The location is ideal for exploring London, close to public transport, and in a safe area, but some room conditions and service aspects left much to be desired.
My stay at the hotel was a mixed experience. The location was fantastic, right in the center of London with easy access to the underground and restaurants. The rooms were comfortable with a pleasant temperature and a cozy four-poster bed, but the small cooler was ineffective during hot weather. The staff's service was inconsistent, with some prepared to give good service while others seemed rude and uncaring. The dining options were limited but included a choice of tea or coffee with toast and jam. The facilities were basic, with some room for improvement.
The hotel is situated in a prime location near Kensington High Street, perfect for exploring the area. The rooms, although lacking cleanliness and being in the basement near the kitchen, provide a unique Four Poster Bed experience. The service was friendly, though inconsistent at times. Dining options were limited to basic choices, but the vicinity to restaurants made up for it. The hotel is close to the tube station, offering convenience for travelers. Not ideal for those seeking a quiet retreat due to proximity to busy areas.
The hotel is located in a very residential area of Kensington, close to bus stops and convenient for accessing the Gloucester Road tube station. The rooms offer a pleasant temperature even without the radiators on and feature a charming four-poster bed. However, being located in the basement next to the kitchen might not suit everyone's preference.
The hotel is ideally located in an exclusive area near Kensington High Street and not far from the underground and restaurants. The rooms offer very comfy four-poster beds, but there were some minor issues with the window seals. The service was overall friendly and helpful, although some staff members needed more support. The dining options were basic but served adequately. The facilities provided a decent experience.
I had a mixed experience at this hotel. The rooms were clean and comfortable, but the service left much to be desired. The location was convenient, but the dining options were lacking. Overall, it was an average stay with room for improvement.
My stay at the hotel had its ups and downs. The location was fantastic, close to the tube station and a local coffee shop, but some areas were unrefurbished. The rooms were in a disgusting condition initially, with water pouring through a light fitting on the first day. The service was a mix of friendliness and lack of expertise. The dining options were limited to basic items like toast with jam, ham, or cheese. However, there were fresh sushi offerings. Despite these issues, the staff, particularly Vikram the manager, were obliging and helpful.
The hotel is situated in a very desirable area of London, not too far from the underground and restaurants. The rooms, unfortunately, are in a dark basement with a very ugly view and in disgusting condition. The service, particularly from the staff who had just come on shift, was lacking in effort to support their basic staff members who keep it running. The dining options were basic, with butter or cereal included, and the facilities were minimal. The value for money might not be ideal considering the room conditions and service.
The hotel has a very comfy 4 poster bed, but the air con unit in our bedroom was noisy and the room was in a disgusting condition. Despite these drawbacks, the room had a pleasant temperature. The staff were very friendly and provided excellent service, especially Vikram, the manager. However, they need retraining as they came off as rude and not caring about providing good service. The location was great, not too far from the underground and restaurants, and close to Gloucester Road station. Although there were issues with the tube being held through the window with a PVC sheet, the area had so much history and was convenient for sightseeing. The dining options were limited to just coffee and basic items like toast with jam or ham. Facilities were included and satisfactory. The price was reasonable for the value provided.
The hotel is in a lovely neighborhood not far from Kensington high street, with a unique four-poster bed in the room and breakfast included. However, the tiny cooler in the room was ineffective during hot weather, and some staff members need retraining for better service.
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